Loading
Questions about a weave, a size, or an order already on its way — reach us however suits you. WhatsApp is the fastest, and a real person answers.
WhatsApp Support
Ask about a fabric, a size, or an order in transit and get a reply in the same thread.
+91-6396223764
Start WhatsApp chat
Order Tracking
Orders leave us in 2–3 business days, then 5–10 days in transit.
info@homechrome.in
Track an order
Grievance Officer
Formal escalation under the Consumer Protection (E-Commerce) Rules, 2020. Acknowledged in 48 hours.
Ritu Batra, Home Shome
Escalation details
Home Shome
945, Shri Nagar, Railway Road, Hapur, Uttar Pradesh 245101, India
Correspondence address
Fill this in and we will open WhatsApp with your details ready to send — so nothing gets lost and you keep a copy of the conversation.
Optional
Your details go straight to our support number. We do not add them to a marketing list.
Free shipping, always
Free on every order, to serviceable pincodes across India.
Dispatched in 2–3 days
Delivery takes a further 5–10 business days.
Damage replaced
Send an unboxing video within 48 hours and we replace the piece.
Secure payments
Every checkout runs through an encrypted, PCI-compliant gateway.
Ritu Batra, Home Shome
945, Shri Nagar, Railway Road, Hapur, Uttar Pradesh 245101, India
Phone: +91-6396223764
Email: info@homechrome.in
Grievances are acknowledged within 48 hours and resolved within one month, as required under the Consumer Protection (E-Commerce) Rules, 2020.
Dispatch timelines, replacements, shipping and custom sizes — the answers we give most often.
Still need a hand? Call +91-6396223764, message us on WhatsApp, or find us on Instagram.